OVERVIEW
This website is operated by Sit Happens. Throughout the site, the terms “we,” “us,” and “our” refer to Sit Happens. We offer this website—including all information, tools, and services available through it—to you, the user, on the condition that you accept all the terms, conditions, policies, and notices outlined here.
By visiting our website and/or making a purchase, you are engaging with our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced here or available via hyperlink. These Terms apply to all users of the site, including but not limited to visitors, customers, merchants, vendors, and content contributors.
Please read these Terms of Service carefully before using our site. By accessing or using any part of this website, you agree to be bound by these Terms. If you do not agree with all of the terms and conditions in this agreement, you may not access the website or use any of our services. If these Terms are considered an offer, acceptance is limited strictly to these Terms.
Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most up-to-date version of the Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting changes on our website. It is your responsibility to check this page periodically for any updates. Your continued use of the site after changes have been posted constitutes your acceptance of those changes.
Our online store is hosted by godaddy.com, which provides us with the e-commerce platform we use to sell our products and services to you.
**SECTION 1 – TERMS OF ONLINE STORE USAGE**
By agreeing to these Terms, you confirm that you are either legally of age in your jurisdiction or have authorized any minor dependents under your care to use this platform.
You must not engage in any illegal or unauthorized activities when using our services and agree to adhere to all relevant local laws, particularly those concerning intellectual property rights.
Transmitting harmful software, such as viruses or malware, through our platform is strictly forbidden.
Violations of these Terms may result in immediate suspension of your account and access to our services.
**SECTION 2 – STANDARD TERMS**
We retain the sole right to refuse service to any user without prior notice and for any reason.
You understand that non-payment-related content may be transferred across networks unencrypted and could undergo technical adjustments. Payment details, however, are always secured during transmission.
Unauthorized copying, reselling, or commercial exploitation of any part of our Service is prohibited unless we provide explicit written approval.
Section titles are for organizational purposes only and do not influence the interpretation of these Terms.
**SECTION 3 – ACCURACY OF WEBSITE CONTENT**
While we strive for accuracy, we do not warrant that all information on our site is up-to-date, complete, or error-free. Content is intended for general reference and should not be the sole basis for decision-making. Always verify critical details with alternative sources.
Historical or outdated information may remain on the site for archival purposes. We may alter or remove content at any time without obligation to notify users. It is your responsibility to stay informed about updates.
**SECTION 4 – ADJUSTMENTS TO SERVICES & PRICING**
Prices for products are subject to change without advance notice.
We may alter, suspend, or discontinue any aspect of the Service at our discretion and without liability.
No compensation will be provided for modifications, interruptions, or discontinuations of the Service.
**SECTION 5 – OFFERINGS (WHERE APPLICABLE)**
Certain items or services may be offered exclusively online, in limited stock, and are bound by our [Refund Policy].
While we endeavor to present product visuals accurately, screen variations may affect color representation.
We may impose purchase limits based on location, user, or jurisdiction and can cease offering products without warning.
Product details and costs may be revised at any time. We do not guarantee that our offerings will meet your expectations or that any service errors will be rectified.
**SECTION 6 – PAYMENT & ACCOUNT DETAILS**
We retain the right to refuse or limit orders, including those linked to the same account, payment method, or address.
In case of order adjustments or cancellations, we will attempt to contact you using the details provided at checkout.
You must ensure all account information, including billing and shipping details, remains current and accurate.
For further clarification, review our [Refund Policy].
**SECTION 7 – EXTERNAL TOOLS**
Third-party tools accessible via our site are beyond our oversight or responsibility.
These tools are offered without warranties or guarantees, and you assume all risks associated with their use. Familiarize yourself with the third party’s terms before proceeding.
Future additions to the site will also fall under these Terms.
**SECTION 8 – EXTERNAL LINKS**
Our platform may include third-party content, products, or services.
External links are provided for convenience, but we do not endorse or verify their accuracy.
We disclaim liability for any issues arising from interactions with third-party sites. Always review their policies before engaging.
**SECTION 9 – USER CONTRIBUTIONS**
By submitting unsolicited or requested content (e.g., ideas, reviews, contest entries), you grant us unrestricted rights to use, modify, and distribute it without compensation.
We are not required to (1) maintain confidentiality, (2) provide payment, or (3) acknowledge submissions.
We may remove inappropriate content violating laws or these Terms. You warrant that your submissions are original, lawful, and non-misleading.
**SECTION 10 – DATA PRIVACY**
Our [Privacy Policy] governs the handling of your personal information submitted through the site.
**SECTION 11 – MISTAKES & UPDATES**
Occasional errors may occur in product details, pricing, or availability.
We reserve the right to rectify inaccuracies, amend information, or cancel orders post-submission without prior notice.
Updates are made at our discretion unless legally mandated.
**SECTION 12 – RESTRICTED ACTIVITIES**
Prohibited uses of the site include:
(a) illegal actions;
(b) encouraging unlawful conduct;
(c) breaching applicable laws;
(d) violating intellectual property rights;
(e) harassment, discrimination, or hate speech;
(f) providing false information;
(g) distributing harmful software;
(h) unauthorized data collection;
(i) spamming or phishing;
(j) obscene or unethical purposes; or
(k) compromising site security.
Breaches may lead to account termination.
**SECTION 13 – DISCLAIMERS**
We do not guarantee uninterrupted, error-free, or completely secure service.
Use of the Service is at your own risk.
All offerings are provided "as is," with no implied warranties.
We are not liable for indirect damages (e.g., lost revenue, data breaches), where permitted by law.
**SECTION 14 – LEGAL PROTECTION**
You agree to compensate Sit Happens and its associates for any losses stemming from your breach of these Terms or infringement of third-party rights.
**SECTION 15 – VALIDITY OF TERMS**
If any clause is deemed unenforceable, the remaining provisions will remain intact.
**SECTION 16 – AGREEMENT TERMINATION**
These Terms persist until either party terminates them.
We may revoke access for non-compliance, and you remain liable for any pending obligations.
**SECTION 17 – COMPREHENSIVE AGREEMENT**
These Terms, along with linked policies, constitute the full agreement, superseding all prior discussions.
Interpretation will not favor the drafting party in case of ambiguity.
**SECTION 18 – APPLICABLE LAW**
Singapore law governs these Terms and any related agreements.
**SECTION 19 – REVISIONS TO TERMS**
The latest version of these Terms is always accessible on this page.
We may update the Terms unilaterally, and continued use after changes implies acceptance.
Order Cancellation Policy
We understand that sometimes plans change, and we’re here to help.
You’re welcome to cancel your order within 24 hours of placing it—no fees, no hassle.
If you request a cancellation after this window, it will be processed as a return. A restocking fee of 50% (based on the order total) will apply to cover preparation and reservation costs.
Damaged or Missing Items
Our team carefully checks each item before it leaves our facility. But if you spot an issue upon delivery, don’t worry—we’ll make it right.
Please contact us via WhatsApp or Live Chat within 24 hours of receiving your order.
Include clear photos or videos showing the damage or any missing components.
If the item is significantly damaged and unusable, we’ll send a free replacement. For more minor damage, we may offer a repair, partial refund, or other fair resolution based on what both parties agree on.
For website purchases that require a refund, we’ll deduct payment processing fees (typically 5%) before issuing the refund.
If you're not sure your issue qualifies, just ask—we’re always ready to assess and assist.
6 Month Product Warranty
We stand behind the quality of our products. That’s why every Sit Happens furniture item comes with a 6 month warranty covering manufacturing defects, including:
If your claim is valid, you may receive:
What’s not covered:
Have questions? Get in touch—we’re happy to help evaluate your case and find a fair solution.
Delivery Support
To understand our delivery process fully, please refer to our Delivery & Installation Policy.
While we aim to deliver on time, occasional delays—like customs clearance or extreme weather—may arise beyond our control. Rest assured, we’ll keep you informed and do everything possible to minimise any inconvenience.
Estimated Delivery Timeframes
Typical processing and shipping durations:
These are approximate timeframes and not absolute guarantees. Since our products are shipped internationally, unforeseen circumstances such as manufacturing hold-ups, customs inspections, holidays, or adverse weather may occasionally impact delivery schedules.
If your order is delayed by more than 7 business days beyond the confirmed delivery period, we provide a $50 store credit as part of our Late Delivery Guarantee.
Delivery Methods
All furniture deliveries are handled by professional two-person crews experienced in transporting bulky and fragile items safely.
Arranging Your Delivery
Once your order is prepared for shipping, we’ll reach out via WhatsApp or Live chat to confirm a delivery time.
Need to adjust your delivery date?
Assembly & Setup Choices
We provide flexible installation solutions to suit your needs:
Note: Some products (e.g., cabinets, consoles) only need minor setup (e.g., attaching legs). Reach out if unsure.
Staircase/Lift-Free Carry-Up Service
For locations without elevator access, we offer a carry-up service at $20 per item per floor. Pricing may vary based on item size/weight.
Common scenarios:
Excludes small accessories.
Old Furniture Removal
We offer like-for-like disposal—e.g., we’ll take away your old sofa when delivering a new one.
Pricing & arrangements: Contact us via WhatsApp or Live Chat.
HDB residents: You may also request disposal through your HDB Town Council (free of charge).
$50 Late Delivery Guarantee
While we aim for punctuality, delays can occur due to:
Our commitment:
Access Restrictions & Safety Policies
We may cancel or refuse delivery if:
Customer responsibility:
Sit Happens and delivery partners are not liable for failed deliveries due to space constraints.
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